With over 30 years of experience in residential care and support at Notaro ARBD Care Homes, we are no strangers to all stages of ARBD recovery and helping individuals on their path to regaining independence.
Through all this, one aspect of our roles that we will never tire of is seeing residents overcome their struggles and return to their lives – so when Milan, Serenita’s Care Home Manager, received this email from a family member of a previous resident, we were too touched to not share it:
Dear Milan
This is an overdue thank you so much to you and all your dedicated staff for the great help and support you provided for X. I really don’t think they would be here if Serenita had not provided that sober thinking time for them to make different choices. The round-the-clock care, the supportive environment and daily encouragement given by the Serenita staff provided them with the life-changing opportunity to improve their health and begin to self-care effectively. I will always be most grateful to all the staff.
X has been home for 4 months now and is making excellent progress both physically and mentally. They have focused carefully on resolving their health issues and are eating well and returned (mostly) to the old person I used to know. They are rebuilding their relationships with family members and are now very excited about becoming a Grandparent soon! As far as I can tell their sobriety continues. Always one day at a time though.
Again, please pass on my heartfelt thanks to your staff and thank you Milan, they would not have been able to reach this stage without your valuable support.
My very best wishes
Family member
We pass on our thanks to the family member who sent this email, and would like to reiterate just how proud we are of this previous resident, alongside all others who have spent time with us, for all that they have accomplished. To Milan and the Notaro ARBD Care Homes team we would also like to say just how grateful we are for your ongoing hard work which has led to so many others reaching this stage.
Through our tailored recovery programs, recovery is possible.
If you would like to learn more about what we offer at our ARBD Care homes, please feel free to get in touch with the team today on 01934 422822.