N. Notaro Homes Ltd – Privacy Policy

Last updated: 7th April 2025

1.0 Introduction

ARBD Care is part of N. Notaro Homes Ltd. N. Notaro Homes Ltd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and all other applicable privacy laws.

This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you visit our website or interact with us online.

2.0 Who We Are

N. Notaro Homes Ltd is a subsidiary of Care Concern Group Ltd, registered in England and Wales.

N. Notaro Homes Ltd company no: 1782770

Care Concern Group Ltd company no: 10550872

Registered Office:
The Priory Business Centre
Stomp Road, Burnham, Bucks, SL1 7LW

We are the data controller for the personal data processed via this website.

3.0 What Information We Collect

We may collect and process the following categories of personal data:

Information You Provide

  • Name, address, email, and telephone number
  • Details submitted via contact forms (e.g. general, admissions, or careers)
  • Personal information included in CVs or cover letters

Technical and Usage Data

  • IP address, browser type/version, time zone, OS and platform
  • URL clickstreams, page interaction, session duration, referral source
  • Information collected through cookies and analytics tools (e.g., Google Analytics, Search Console)

We do not knowingly collect data from individuals under 13. If such data is identified, we will delete it upon request.

4.0 How We Collect Your Data

  • Directly: When you complete forms or contact us via phone/email
  • Indirectly: Through cookies and tracking tools like Google Analytics and Google Ads

5.0 Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Your consent
  • Performance of a contract or to take steps at your request
  • Legal obligations
  • Our legitimate interests, such as service improvement, marketing (with consent), fraud prevention, or business development

6.0 How We Use Your Data

Purpose  Legal Basis
Responding to enquiries Consent or steps prior to contract
Processing job applications Consent or steps prior to contract
Sending marketing communications Consent or legitimate interest
Website analytics & performance Consent or legitimate interest
Personalising content Consent or legitimate interest
Security and fraud prevention Legal obligation
Internal reporting and improvements Legitimate interest
Corporate restructuring or sale Legitimate interest or legal obligation

 

You may withdraw your consent at any time by contacting us.

7.0 Use of Cookies and Analytics

Our website uses cookies to:

  • Remember preferences
  • Enable key site features
  • Monitor performance and visitor behaviour
  • Support targeted advertising (via Google Ads)

We use tools such as:

  • Google Analytics 4 & Universal Analytics
  • Google Search Console
  • Google Ads (Remarketing, Demographics, Interest Reporting)

To manage cookies, use your browser settings or our cookie consent tool.

8.0 Use of CRM

We process enquiry data through FoundCRM, provided by Lottie Organisation Ltd (Company No. 13084956), located at:

Unit 7, 2nd Floor Woolyard
Building 52, Bermondsey Street
London, SE1 3UD

Enquiry data is anonymised after 6 months of inactivity.

9.0 How We Store and Protect Your Data

Some enquiry data submitted through our website is securely stored and processed using FoundCRM, a platform provided by Lottie Organisation Ltd. The CRM infrastructure ensures data protection through:

  • Encrypted data transmission and storage
  • Secure UK-based servers with restricted access
  • Role-based user permissions within the system
  • Regular audits and compliance monitoring

To uphold long-term privacy, enquiry data is anonymised after 6 months of inactivity.

We review our data handling and access protocols regularly to ensure they align with industry best practices and UK GDPR requirements.

10.0 Sharing Your Data

We may share your personal data with:

  • Our group companies and subsidiaries, including Care Concern Group
  • Service providers (e.g., CRM, hosting, analytics tools)
  • Regulators or authorities when legally required
  • Potential buyers or investors (in case of restructuring)

We do not sell or rent your personal data.

11.0 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes collected, or to meet legal and regulatory requirements. After that, data is securely deleted or anonymised.

12.0 Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/

To exercise your rights, please contact us using the details below.

13.0 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

14.0 Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be noted by updating the “Last updated” date above and, if necessary, providing additional notice.

15.0 Contact Us

If you have any questions about this policy or your data, contact us at:

info@notarohomes.co.uk
The Priory Business Centre, Stomp Road, Burnham, Bucks, SL1 7LW
01934 422 822

Contact Form